Job Summary: As a Technical Content Writer, you’ll create clear, engaging documentation and tutorials that simplify complex SaaS features. You’ll collaborate with cross-functional teams to craft user guides, release notes, and “how-to” content that enhances product understanding and user experience.
Key Responsibilities
- Create and maintain product documentationincluding:
- User guides and knowledge base articles
- Product feature documentation
- Release notes and “What’s New” updates
- Product tours and walkthroughs
- Develop “How-to” videos, tutorials, and quick-start demos that simplify product usage.
- Work with product and marketing teams to ensure consistency in voice, tone, and accuracy across all content.
- Continuously improve documentation based on feedback from internal teams and customers.
- Quickly learn new tools, products, and technologies to translate technical information into accessible content.
Must-Have Skills
- 2–3 years of experience as a Technical Writer, Content Specialist, or similar role in a SaaS or tech start-up environment.
- Proven ability to create user guides, release notes, and video tutorials.
- Good understanding of documentation tools is a plus (such as Readme, Intercom).
- Experience with video creation tools (such as Loom).
- Excellent command of written English with a focus on clarity, consistency, and accuracy.
- Fast learner with a strong willingness to explore and adopt new tools and workflows.
- High attention to detail and a mindset for precision and quality.
Nice-to-Have Skills
- Basic understanding of UI/UX principles and SaaS product workflows.
- Familiarity with HTML, Markdown, or other documentation formats.
- Experience using AI-assisted writing or video tools.
- Knowledge of content analytics or documentation feedback loops.
About:
CoreStack provides a NextGen Cloud Governance platform that empowers enterprises to increase top-line revenues and gain a competitive edge through AI-powered real-time cloud governance on autopilot.
CoreStack is successfully deployed with companies across multiple industries such as Healthcare, Financial Services, Retail, Education, Technology, and Government. CoreStack has a stellar leadership team, creative investors, and backed by industry-leading advisors. Gartner recognized CoreStack in the 2020 Cloud Computing Platforms Magic Quadrant. CoreStack is also a recent recipient of the 2021 Gold Stevie American Business Awards in the Cloud Infrastructure category and 2021 Gold Globee Winner of the Most Innovative Company of the Year in IT Cloud/SaaS, Tech Ascension Award 2022, CoreStack Wins DataCloud Global Award 2022 and 19th Annual 2023 Silver Globee Winner® Cybersecurity Awards.
Why Join CoreStack?
- Be part of a fast-growing, innovative company and the leader in cloud governance. Work with a talented and passionate team of professionals.
- High-impact role with significant influence over company growth trajectory and expanding market presence.
- A mission-driven culture that values and rewards collaboration and innovation.
- Competitive compensation package, including performance bonus and stock options.
- Comprehensive benefits package, including health, dental, vision, and life insurance.
- Retirement savings plan.
- Generous Paid Time Off and Holidays.
Location: Preferrably Hyderabad, Chennai.